In this week’s episode of the Talent Hub Talk podcast, Ben discusses how AI can be effectively integrated into your Salesforce job search to assist you without harming your chances.

He shares practical tips on using AI for research, CV tailoring, interview prep, and tracking applications, emphasising the importance of maintaining authenticity and personal touch for using AI responsibly in your career journey Key topics: Using AI for research and company analysis Tailoring CVs with AI while maintaining personal tone AI-driven interview preparation and mock interviews Tracking job applications with AI tools Identifying skill gaps and upskilling using AI Salary negotiation insights with AI Ensuring authenticity and avoiding AI overuse in interviews You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

Today on Talent Hub Talk, Ben summarises the second quarter of 2026, the challenges we’re seeing with hiring, the number of roles being advertised, and where we’re seeing an uplift in activity.

He discusses what hiring managers are looking for this year and how candidates can best position themselves, as well as what market sentiment looks like as we head into the third quarter of the year.

Make sure you listen to our episode with Leo Alves, which focuses on skilling up in AI:

https://talenthubtalk.podbean.com/e/the-future-of-ai-engineering-in-salesforce-with-leo-alves

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In this episode of the Talent Hub Talk podcast, we’re joined by Leo Alves, a returning guest whose last appearance focused on why Salesforce Developers need to think beyond the platform. Since then, his work has shifted from traditional CRM development into building AI-driven agents on Salesforce, including hands-on engineering with emerging systems like Agentforce.

Leo discusses Agentforce’s rapid evolution and where the platform is strong enough to build on versus where custom engineering is still required. He breaks down how AI agents are being used in real workflows, including multi-agent setups that are reshaping day-to-day engineering practices.

We look ahead to what the Salesforce Engineer role may become over the next three years, and how professionals can position themselves to stay relevant in an AI-first ecosystem Make sure you’re following Leo here: https://www.linkedin.com/in/leofilipealves/ You can listen to his previous chat with us here: https://talenthubtalk.podbean.com/e/leo-alves-on-expanding-his-skillset-as-a-salesforce-developer-and-remote-onboarding-during-lockdown/

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In this week's episode of the Talent Hub Talk podcast, we’re joined by Aiden Fernandez, and he shares his journey through the Salesforce ecosystem, discussing his early career, leadership philosophy, and the importance of team dynamics. He emphasises the need for authentic engagement with stakeholders, the challenges of hiring in a competitive market, and the critical role of AI in enhancing business operations. Aiden also reflects on the importance of validating ROI post-implementation and the necessity of building high-performing teams that are motivated and aligned with organisational values. Make sure you’re following Aiden on his LinkedIn account!

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal We hope you enjoy the episode! x

In today’s episode, Ben summarises the final quarter of 2025, the pace of market activity and what the year as a whole looked like. He discusses Salesforce job application numbers, which technologies people should be upskilling in, and what market sentiment looks like as we head into 2026. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In this week's episode of the Talent Hub Talk podcast, we’re joined by Bijal Solanki, co-founder and Managing Director of Cloud Alliances Group.

In this conversation, Bijal Solanki shares his extensive journey in the Salesforce ecosystem, detailing his transition from a commercial AE to a pivotal role in alliances. He discusses the evolution of Salesforce's partner dynamics, emphasising the importance of industry specialisation and the integration of AI in enhancing productivity.

Bijal also outlines effective go-to-market strategies for partners and reflects on the future of the partner ecosystem amidst changing market conditions. Make sure you’re following Bijal here: https://www.linkedin.com/in/bijal-solanki/ You can contact him here: bijal@cloudalliances.com You can learn more about Cloud Alliances Group here: https://www.linkedin.com/company/cloud-alliances-group/

https://www.cloudalliances.com/

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In this week's episode of the Talent Hub Talk podcast, we’re joined by James Keaney, co-founder of Day One Software.

James has a pretty unique background in the Salesforce ecosystem, having worked for a customer in consulting, co-founding a Salesforce consulting business, which was acquired, and now building a Salesforce product business. Through the episode, we discuss his journey, lessons learned along the way, and also touch on AI and how he is using it to build his current business. Make sure you’re following James here: https://www.linkedin.com/in/jkeaney/ james.keaney@dayone.software You can learn more about Day One here: https://www.linkedin.com/company/day-one-software-australia/ You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In today’s episode, Ben summarises the third quarter of 2025, the pace of market activity and where we're making most of our placements. He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q4. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In this week’s episode of Talent Hub Talk, we catch up with Greg Jarrett, Founder of STACK.aero, which is a business operations technology, custom-built for Brokers and Charter Sales teams within the aviation industry, utilising the Salesforce platform.

Greg shares his journey from an early career outside of tech to becoming the Founder of an aviation-focused technology business. He reflects on the moment he spotted a gap in the market, the leap into entrepreneurship, and the unique challenges of building a product as a non-technical founder.

Greg discusses how he navigated early decisions about product development, why he chose Salesforce as the foundation for his solution, and the steps he took to go from zero coding skills to building his own product. He also opens up about how his relationship with Salesforce has evolved, the technical and non-technical hurdles faced along the way, and the realities of scaling a company in a niche market.

We explore Greg’s perspective on the AI revolution and how he’s preparing his business for the next wave of innovation.

Finally, he shares his vision for the future, including how building a product on Salesforce differs from developing for end-users or delivering consultancy work. You can follow Greg here: https://www.linkedin.com/in/gregstackaero/ You can find out more about Stack.aero here: https://www.stack.aero/

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We hope you enjoy the episode!

In this week’s episode of Talent Hub Talk, we have part two of our chat with John Cosgrove, an AI practitioner and partner at Cloudwerx.

In this two-part series, we really delve into the world of Agentic AI, with John sharing insight on what is happening in this space, with a lot of talk about what Agentforce really is, why people need to be thinking about context engineering, what good looks like now, business cases for AI transformations, ROI, and the future for talent.

If you missed the first part of this chat, make sure you go back and listen to last week's episode! You can follow John here: https://www.linkedin.com/in/johnnycosgrove/

You can watch the Cloudwerx YouTube channel here: https://www.youtube.com/@Cloudwerx_APAC

Make sure you subscribe to John’s YouTube channel here: https://www.youtube.com/@johnbernardcosgrove

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In this week’s episode of Talent Hub Talk, we have part one of our chat with John Cosgrove, an AI practitioner and partner at Cloudwerx.

In this two-part series, we really delve into the world of Agentic AI, with John sharing insight on what is happening in this space, with a lot of talk about what Agentforce really is, why people need to be thinking about context engineering, what good looks like now, business cases for AI transformations, ROI, and the future for talent.

Make sure you tune in next week for part 2! You can follow John here: https://www.linkedin.com/in/johnnycosgrove/

You can watch the Cloudwerx YouTube channel here: https://www.youtube.com/@Cloudwerx_APAC

Make sure you subscribe to John’s YouTube channel here: https://www.youtube.com/@johnbernardcosgrove

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

YouTube@ https://www.youtube.com/@talenthub1140

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We hope you enjoy the episode!

In this week’s episode of the Talent Hub Talk podcast, we’re joined by Amit Choudhary, Founder and CEO of GetGenerative.ai, who shares his extensive journey through the Salesforce ecosystem, detailing his entrepreneurial ventures and the evolution of his businesses. He discusses the impact of AI on consulting, the future of Salesforce, and the implications for the job market. Amit emphasises the need for professionals to adapt to an AI-first mindset and the importance of rethinking traditional consulting practices. He also highlights the potential for increased productivity and efficiency through AI integration, while acknowledging the challenges and fears surrounding job security in the industry. Make sure you’re following Amit here: https://www.linkedin.com/in/amitchou/ You can learn more about GetGenerative.ai here: https://www.linkedin.com/company/getgenerativeai/

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In today’s episode, Ben summarises the second quarter of 2025, the pace of market activity and the volume of advertised roles.

He discusses the differences between the Australian and New Zealand markets in this quarter, who he believes is hiring in volume at the moment, and what the market sentiment looks like as we head into Q3.

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

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We hope you enjoy the episode!

In this week’s episode of the Talent Hub Talk podcast, we’re joined by Chris Nugent and Clancy Brodrick, who discuss their backgrounds, the formation of their consulting firm We Lead Out, and the impact of AI on the consulting industry.

They explore how their experiences shaped their approach to consulting, the importance of adaptability, and the role of AI in streamlining processes. The discussion also touches on the future of consulting skills and the evolving landscape of recruitment in an AI-driven world. In this conversation, Chris and Clancy discuss the evolution of System Partners, and the impact of AI on the workforce. They emphasise the importance of adapting to new technologies, mastering prompt engineering, and the evolving roles of humans in an AI-driven world.

The discussion also addresses the need for specialisation in AI solutions and the vision for building a sustainable business that values human interaction and collaboration. Make sure you’re following Chris and Clancy here:

https://www.linkedin.com/in/cnugent/

https://www.linkedin.com/in/clancybrodrick/

You can learn more about We Lead Out here: https://www.weleadout.com/

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

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We hope you enjoy the episode!

In this conversation, Dan Godden shares his unique journey into the Salesforce ecosystem, transitioning from a primary school teacher and pastor to a change management specialist. He discusses the importance of change management in technology adoption, the challenges faced in the Salesforce ecosystem, and the common pitfalls that lead to poor user adoption.

Dan emphasises the need for a people-centric approach in technology implementations and the significance of understanding user resistance to change. He also shares horror stories of failed adoptions and highlights the importance of building trust and communication during digital transformations.

Dan Godden also discusses the crucial role of early change management in organisational transformations, advocating for a proactive approach to change rather than reactive measures. He talks about his company, SolveSimple, which aims to simplify work processes and enhance user experience within the Salesforce ecosystem.

Dan highlights the importance of empowering platform leaders with the necessary skills to navigate the evolving landscape of technology, particularly in the context of AI. He stresses the need for human connection and empathy in the workplace, especially as AI becomes more prevalent, and encourages professionals to focus on their unique human skills that cannot be replicated by machines.

Make sure you’re following Dan here:

https://www.linkedin.com/in/dan-godden/

You can learn more about SolveSimple here:

https://solvesimple.au/

You can register your interest in the Platform Leader program here:

You can find more content from us at Talent Hub, here:

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We hope you enjoy the episode!

In this week’s episode of the Talent Hub Talk podcast, we’re joined by Alice Jessop, a Technical Program Manager and the author of Salesforce Security, An Admins Guide.

In the conversation we cover Alice's early career, how she found her way into Salesforce, career pivots she made to move out of Salesforce, what brought her back and how she came to be a Salesforce security specialist. We then look at some practical tips for existing and new Salesforce Orgs, explore the Principle of Least Privilege, discuss how AI changes things and also cover Alice's book.

Make sure you’re following Alice here:

https://www.linkedin.com/in/alicehoulihan

You can find Alice’s book, Salesforce Security: An Admin's Guide, here:

https://a.co/d/04ZCYkp

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey. Part 2 focuses on the results from Salesforce managers.

You can download your copy of the ANZ Salesforce Market Survey here:

https://talent-hub.com.au/2025-anz-salesforce-market-survey/

In this podcast, listen to Ben's response to the data, what he believes it means and why. He also shares how it compares to what he's seeing on the ground daily. We look at what Salesforce managers look for when making new hires, their plans for their Salesforce org in the coming months and their views on AI, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region.

Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.

You can also take a peek back at our 2024 survey on our website to see how the market has evolved over the last 12 months:

https://talent-hub.com.au/2024-anz-salesforce-market-survey.pdf/

We hope that you enjoy the episode!

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @https://twitter.com/TalentHubGlobal

In today’s episode, Ben summarises the first quarter of 2025, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q2. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In this week's episode of the Talent Hub Talk podcast, we’re joined by Param Singh, Business Systems Manager for Salesforce at Australia Post.

Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioritise with so many users, and how you assess the ROI of new Salesforce products.

Finally, we discuss how Param's passion for meditation helps him in his day-to-day job. You can connect with Param on his LinkedIn page here: https://www.linkedin.com/in/psingh3/

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In this week’s Talent Hub Talk podcast episode, we’re joined by Michael Sullivan or Sully, as he is widely known across the Salesforce ecosystem. Sully is the Chief Growth Officer and co-owner of Think Beyond, an Australian-based Salesforce partner.

Through the episode, Sully shares his career journey, how he ended up in sales and how he found his way into the Salesforce ecosystem. Having spent several years working at Salesforce, Sully explains what made working for the business so great and how he developed his sales and leadership skills.

Sully then explains why he moved into services, how he found the transition from selling licenses to services, and how the market has evolved over the last few years. Finally, Sully talks about what attracted him to join Think Beyond as a co-owner, what makes them different, and where he sees them playing.

Make sure you’re following Michael here: https://www.linkedin.com/in/sullynz/ You can learn more about Think Beyond here: https://think-beyond.com.au/ https://www.linkedin.com/company/think-beyond-partners-sales-performance/

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

Welcome to the 250th episode of the podcast!

In this week’s episode of Talent Hub Talk, we catch up with Matt Robison, who reflects on his journey over the past year with Lightbox Logic.

We discuss the milestones achieved, the challenges faced in the first year of business, and the importance of working on the business rather than just in it. Matt shares insights on sales metrics, the significance of staying relevant in the Salesforce ecosystem, and the complexities of the sales cycle. He also reflects on the importance of maintaining social connections while working remotely and adapting to new technologies like Data Cloud and AI.

Looking ahead, Matt sets goals for the next year and explains the balance he strives to achieve with what success looks like to him. Make sure you’re following Matt on his LinkedIn account! You can learn more about Lightbox Logic here: https://lightboxlogic.com.au/ https://www.linkedin.com/company/lightbox-logic/

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In this week’s episode of Talent Hub Talk, the three Founders of carbonx discuss their journey from the Salesforce ecosystem to launching their own consulting firm.

Ian Calpin, Vladimir Silak and Rich Wright explore the challenges and opportunities in the market, emphasising the importance of aligning visions, defining roles, and differentiating themselves in a crowded space.

The discussion highlights their unique approach to delivering value to clients, focusing on education and empowerment rather than traditional consulting methods. In this conversation, Ian, Rich and Vlad discuss their transition from being part of a vendor ecosystem to becoming partners in the consulting space, as they overcome the challenges and opportunities presented by the evolving landscape of consulting, particularly in relation to AI and technology.

They also reflect on the importance of enabling clients to become self-sufficient while maintaining a focus on delivering high-value services, and on the future of consulting, emphasising the need for critical thinking and adaptability in an AI-driven world. Make sure to check out carbonx here: https://www.carbonxgroup.com/ https://www.linkedin.com/company/carbonx-data-marketing/ You can follow the Founders and speakers in this episode here: https://www.linkedin.com/in/iancalpin/ https://www.linkedin.com/in/vsilak/ https://www.linkedin.com/in/richwright1/

You can find more content from us at Talent Hub, here:

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Happy New Year and welcome back to the podcast! In this week’s episode of Talent Hub Talk, Ben provides an overview of the ANZ Salesforce market for Q4 2024, highlighting an increase in job vacancies despite ongoing redundancies.

He discusses the rising interest in Agentforce as a key topic for 2025 and the shift in job market trends towards more permanent roles.

Ben also explains the importance of upskilling and adapting to market changes as 2025 kicks off, and how you can be best placed in your own Salesforce career with the growing emergence of AI…

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting.

He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success. 

Kei also highlights the significance of continuous learning and the need for consultants to understand their clients deeply to deliver outstanding service. 

Make sure you’re following Kai here: https://www.linkedin.com/in/kei-lee/ 

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

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In this week’s episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from. If you don't know Seb, he is the Founder of FlowRepublic and has coached 77 Salesforce CTAs through their journey from aspiring CTAs to passing the Review Board. Today, Seb shares information on his experience writing The Software Architect's Edge and shares insight into the Seven Mission-Critical Skills Needed to Become the Next Tech Superstar. You can find Seb on LinkedIn here: https://www.linkedin.com/in/se6wagner/ And of course, purchase his book here: https://www.amazon.com/dp/B0DM36DLYX

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand here: https://talent-hub.com.au/2024-anz-salary-results-survey/ We hope you enjoy the episode!

In today's episode, Ben Duncombe is joined by Naomi Aldred, Managing Director @ Accenture and Head of Salesforce Business Group for Southeast Asia.

Naomi talks through her early career, and how she found her way into sales and then into the Salesforce ecosystem. She discusses leadership styles, how the Salesforce market has evolved and the increased need for cross-cloud expertise, what she does in her current role, the people she leads, the countries they cover, and how doing business differs from country to country.

Naomi then shares insight on becoming an active member of the d/Deaf and hard of hearing (HoH) community and talks through her approach to sharing her journey online. She explains some incredibly difficult decisions she has had to make along the way as well as the triumphs, and how we can all lean into being supportive friends and colleagues.

Finally, she talks about Deaf4Devs, an amazing initiative Naomi has launched at Accenture that is creating opportunities for the d/Deaf and hard of hearing (HoH) community.

You can follow Naomi on her LinkedIn page here- https://www.linkedin.com/in/naomialdred/

You can find more content from us at Talent Hub, here:

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We hope you enjoy the episode!

In today’s episode, Ben summarises the third quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, which sectors are hiring, which technologies people are excited about, plus what market sentiment is looking like as we head into Q4. You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

YouTube@ https://www.youtube.com/@talenthub1140

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We hope you enjoy the episode!

In today's episode we're joined by Svet Voloshin, Salesforce CTA and Technical Architect for Booz Allen Hamilton in the US. Svet talks through his journey, having started as an accidental Admin after an entrepreneurial venture ended, how moving into Consulting helped him and how he was thrown in at the deep end but was able to quickly progress into an Architect role. Svet talks about learning how to fail and fail fast, how he chose different roles to help him progress towards his goal and how his CTA journey evolved. You can find Svet at www.ludidcta.com or on LinkedIn here: https://www.linkedin.com/in/svetvoloshin/

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In this week's episode of Talent Hub Talk, Reid Meldrum shares his extensive career journey from corporate roles to becoming a managing director at Sqware Peg, a Salesforce consulting partner.

He discusses the challenges and strategies involved in transitioning from corporate to consulting, the importance of cash flow and profitability, and the significance of building a strong company culture. Reid also delves into the complexities of managing client relationships, navigating acquisitions, and the impact of AI on professional services.

Reid concludes with insights on personal growth and future plans. You can find Reid on LinkedIn here: https://www.linkedin.com/in/reidmeldrum/

You can also contact him through his email address:

reidmeldrum4@gmail.com

You can find more content from us at Talent Hub, here:

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In this week’s episode of the Talent Hub Talk, Ben provides insights and tips for those struggling to find a new role in the Salesforce ecosystem.

He emphasises the importance of optimising and updating documents and profiles, leveraging existing networks for referrals, taking proactive control of the job search, actively learning and developing skills, and researching and role-playing before interviews.

Ben also highlights the value of building and engaging with the Salesforce community and using social media to showcase learning and upskilling journeys.

You can find more content from us at Talent Hub, here:

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We hope you enjoy the episode!

In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture. Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer. Chad talks through some of the biggest challenges he has faced over the years, how he approaches mastering new technologies and what some of the latest technologies that are really exciting him are. We talk Data and AI, why some companies are still failing to deliver a connected customer experience, how humans will work with AI and what concerns Chad has in this space. Finally we look at FutureFuture, where the idea came from and who Chad and the business are right for. You can follow Chad on LinkedIn here: https://www.linkedin.com/in/chadlieberman/ You can find out more about FutureFuture here: https://www.futurefuture.io/

You can find more content from us at Talent Hub, here:

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In today's episode, we’re joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer.

Mikel talks through the decision to stop doing implementations themselves and to go with a partner-led implementation model as well as the challenges of standing that up alongside their certification program. Mikel gives insight into what the product is, who it is for, and how companies are really getting value from it. He also gives us a look into plans for the future. You can follow Mikel on his LinkedIn account. If you want to learn more about StoreConnect, check out their website.

You can find more content from us at Talent Hub, here:

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In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook.

In the episode, we explore Kerry's background, where the idea for the book came from, and then delve into some of the key messages from the book as well as top tips for Sales Cloud implementation success.

Make sure you’re following her on LinkedIn here: https://www.linkedin.com/in/kerrytownsend1/ You can purchase Salesforce Sales Cloud – An Implementation Handbook: A practical guide from design to deployment for driving success in sales, here: https://www.packtpub.com/en-gb/product/salesforce-sales-cloud-an-implementation-handbook-9781804619643?type=print

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In today’s episode, Ben summarises the second quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers and which specific job titles are being advertised, which sectors are hiring, whether contracts are being extended, plus what market sentiment is looking like as we head into Q3.

You can find more content from us at Talent Hub, here:

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In today's episode, we’re joined by Michal Komarzynski. Michal is the Global Lead for CPQ and Salesforce Industries at IBM, currently based out of Miami. We discussed Michal's background and consulting career to date, specialising in CRM Systems for Telecommunications companies.

He shares his experience working in different countries and the cultural differences he encountered. Michal also talks about the evolution of Salesforce Industries and the reception it has received in the ecosystem. He explains the concept of subscription models and how they are becoming more common in various industries.

Michal provides insights into Salesforce RLM (Revenue Lifecycle Management) and its potential impact on the market, the skill sets required for RLM projects, what is to come, and why things are changing. Make sure you’re following him on LinkedIn here: https://www.linkedin.com/in/michal-komarzynski/ His email is: michal.komarzynski@ibm.com

You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

In this week's episode, Ben discusses potential red flags which, over his years of experience working in the Salesforce recruitment space, can often be telltale signs that somebody's experience might need investigating further.

He highlights the issue of candidates holding multiple jobs simultaneously and the challenges of detecting this. He also addresses the issue of candidates fabricating their experience and provides several red flags for hiring managers to watch out for, such as certifications that cannot be verified, inconsistencies in the use of Salesforce products, and roles which might not make sense for one reason or another. 

He emphasises the importance of thorough investigation and ensuring that candidates are hired based on their genuine expertise.

We hope you find the episode useful!

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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here:

https://talent-hub.com.au/2024-anz-salesforce-market-survey/

In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce managers look for in their new hires, what they're currently finding challenging, and where salaries are headed, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.

You can also take a peek back at our 2023 survey on our website to see how the market has evolved over the last 12 months:

https://talent-hub.com.au/2023-anz-salesforce-market-survey.pdf/

We hope that you enjoy the episode!

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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here:

https://talent-hub.com.au/2024-anz-salesforce-market-survey/

In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a new role, where their ambitions lie, and where they most want to work, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.

You can also take a peek back at our 2023 survey on our website to see how the market has evolved over the last 12 months:

https://talent-hub.com.au/2023-anz-salesforce-market-survey.pdf/

We hope that you enjoy the episode!

You can find more content from us at Talent Hub, here:

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In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia.

Vipul shares with us why he wanted to be a Salesforce CTA and how that journey played out for him, how he had to learn to be a better storyteller and lastly, he details the lessons that he took and learned from his journey to CTA that he wants to pass on to others.

You can follow Vipul Jain on LinkedIn here:

https://www.linkedin.com/in/vipul-jain-26667b48/

You can find more content from us at Talent Hub, here:

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We hope you enjoy the episode!

In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approached building it whilst being in employment, what the AppExchange process was like,and tips he would share with others looking to build a product.

Make sure you’re following Matt on LinkedIn here:

https://www.linkedin.com/in/matt-robison-salesforce/

You can find out more about Lightbox Logic here:

https://lightboxlogic.com.au/

You can find more content from us at Talent Hub, here:

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In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes.

We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners are still hiring and growing, and why, and which Salesforce skills, in particular, are most in demand as we head into Q2.

You can find more content from us at Talent Hub, here:

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We hope you enjoy the episode!

In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development.

Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up with JavaScript frameworks and building responsive and accessible designs. He highlights the evolution of front-end development in Salesforce, from the Aura framework to Lightning Web Components (LWC) and Lightning Web Runtime (LWR). Nikhil emphasises the importance of HTML, CSS, and JavaScript fundamentals in front-end development and the need to stay updated with new frameworks. He also discusses the role of low-code development tools like OmniStudio and the importance of UX knowledge for Front-end Developers.

Nikhil shares his content on YouTube and his blog, and he encourages aspiring Front-end Developers to start with Trailhead and explore other resources.

Make sure you’re following Nikhil on LinkedIn here:

https://www.linkedin.com/in/nikhilkarkra/

You can find his blog and YouTube channel here:

https://www.youtube.com/@salesforcetroop

https://www.salesforcetroop.com/

You can find more content from us at Talent Hub, here:

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In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder.

They explain how AI can be utilised in various aspects of the Salesforce ecosystem, how they first became interested in AI and how they use it day to day. The conversation highlights the potential of AI to accelerate value delivery, improve efficiency, and enhance decision-making. Andy and Joseph emphasise the importance of understanding the limitations and risks of AI and the need for human validation and testing.

Overall, the conversation provides valuable insights for Salesforce professionals looking to leverage AI in their work.

Make sure you’re following Andy and Joseph on LinkedIn:

https://www.linkedin.com/in/andyforbes/

https://www.linkedin.com/in/sforcerocker/

You can purchase a copy of the book 'ChatGPT for Accelerating Salesforce Development' here:

https://packt.link/YI57e

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In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how he is able to make a difference in the healthcare space.

Throughout the episode, Eduardo highlights the importance of soft skills and how his nursing background has been valuable in his consulting role. He explains the potential use cases for Health Cloud in healthcare and the complexities of healthcare projects.

The conversation with Eduardo covers the challenges of displaying correct information in digital solutions, the stress and potential adverse outcomes in healthcare, and Eduardo's journey and ability to add value in a different career.

Make sure you’re following Eduardo on LinkedIn here, and we hope you enjoy the chat!

https://www.linkedin.com/in/eduardo-ferrão-08050123b/

Episode takeaways:

• Transitioning to a new career is possible by leveraging existing knowledge and skills.

• Soft skills, such as communication, critical thinking, and adaptability, are transferable and valuable in different industries.

• Healthcare projects have unique complexities due to the industry's digital maturity, regulatory requirements, and specific integration protocols.

• Domain knowledge and understanding the language and requirements of healthcare are crucial for successful project implementation.

• Perspective is gained by comparing the stress and challenges of different roles, putting things into context.

• Displaying correct information in digital solutions is crucial, especially in healthcare where adverse outcomes can occur if the wrong information is presented.

• Eduardo Ferrao's journey showcases the ability to transition to a different career while still adding value in the health space. The conversation highlights the importance of sharing stories and experiences to inspire and educate others.

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In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years.

In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving role of a Business Analyst and the importance of being solution-agnostic. Jen emphasizes the need for curiosity, people skills, and continuous learning in the role. She also explores the differences between a Functional Consultant and a Business Analyst, highlighting the importance of understanding the broader technology landscape. Jen provides insights into running effective workshops, building rapport with stakeholders, and the impact of remote work on business analysis.

She offers advice for those interested in pursuing a career as a Business Analyst, so make sure you’re following Jen on LinkedIn here if you’re interested!

We hope you enjoy the episode!

In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year.

He touches on job vacancies, which type of Salesforce consultancies he’s seen grow, as well as scale back, and analyzes why this might be.

We look at what has been key to hiring successfully, and how the Salesforce contract market in particular has been tracking.

We share which skillsets have proven to be the most challenging to source and hire for, his forecast for 2024, as well as the impact that AI has been having on the Salesforce job market.

Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode!

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In today's episode, we look back on some of the highlights from 2023.

Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have.

Follow us into the new year:

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This week on the Talent Hub Talk we’re joined by Sohail Sikora, Salesforce CTA and Founder of December Technologies.

In the episode, he shares insight into his early career and the 14 years he spent with Salesforce itself. Sohail explains the roles he played in that time, explains his involvement in the foundation of the CTA program, and what his own CTA experience was like. He describes what he saw in the very best Salesforce professionals he worked with when he was the Vice President and Services Lead, a role that saw him oversee hundreds of Salesforce specialists.

Finally, Sohail talks about his current business, December Technologies and the problems they are solving. He discusses why there is a need for vertical CRMs in regulated industries, why he isn't building on Salesforce, his approach to building a team, and what he is most excited about for the future.

You can follow Sohail’s journey on his LinkedIn page!

Check out December Technologies here:

https://www.linkedin.com/company/techdecember/

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In today's episode of Talent Hub Talk, we’re joined by Matt Chambers. Matt is a Managing Director, leading the ANZ Salesforce Business Unit for a global professional services organisation.

During the chat, we discuss Matt's journey from Salesforce Consultant in the UK to Managing Director for the ANZ region following a relocation to Australia, and everything in between. We delve into the world of services, sales, specialisms, selling to Senior Executives, plus the differences between product and services sales. We also look at the importance of having Salesforce product knowledge in a sales role.

Finally, Matt gives his view on the Salesforce market in Australia at present and where he sees opportunity, and shares more about what is exciting him professionally for the future.

You can find Matt’s LinkedIn page by clicking here!

You can find more content from us at Talent Hub, here:

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In today's episode, we’re joined by Igor Kudryk - the Founder of Cloud Prism, which is a business focused on teaching Salesforce Administrators how to code.

Igor explains when he first became interested in programming, how he learned to code, and how he found studying Computer Science. Igor initially focused on Java and spent a period working with JavaScript, and he explains how this benefited him when he first came to work with Salesforce.

We discuss front and backend development and ponder whether Salesforce Developers should specialise or be full stack.

Igor explains where the idea for training Salesforce Administrators how to code came from, what the fundamentals are that people should focus on, what people struggle with, and how he sees Salesforce Flow impacting the roles of Developers and Administrators in the future.

You can find Igor Kudryk on his LinkedIn page!

Make sure you find out more about the courses Igor teaches at Cloud Prism!

Igor hosts his own podcast, Salesforce Stories, and you can also follow him on his YouTube channel, Apex Igor!

You can find more content from us at Talent Hub, here:

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In today's episode, we welcome back Jakub Stefaniak, Salesforce CTA and now-published author.

We discuss Jakub's new book, the Salesforce AppExchange Success Blueprint, and Jakub shares years of knowledge on building successful applications for the Salesforce AppExchange.

In today's episode, we are delighted to be joined by Chad Dorshorst, a Salesforce Higher Education SME and Senior Director for Redpath Consulting.

Chad talks through his early career in higher education and how he first came across the Salesforce platform. He shares how the Salesforce platform was able to solve challenges he was facing in his role and how he invested time and effort into expanding his knowledge as well as opportunities to use the platform.

Chad explains how his domain knowledge in education set him up for success when he moved into a consulting role and how having experience in the industry was welcomed by clients. Chad then provides some insight into how the Salesforce offering for Higher Education has evolved over the years and what makes implementing Salesforce in this industry different to other industries.

Having joined Salesforce directly in 2019, Chad describes the roles and responsibilities that he held, talks about his new role at Redpath Consulting, and explains what excites him about working with the Salesforce platform today.

We hope that you enjoy the episode and recommend that you follow Chad on his LinkedIn page! 

In today's episode, Ben runs through a summary of our 2023 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect.

Make sure you download your copy from our website so that you have it to hand!

We hope you enjoy the episode!

In today's episode, Ben runs through the release of our 2023 ANZ Salesforce Salary Survey results. He explains why we first wanted to do a Salesforce salary survey, why it has taken time to get the final results out there, who the results are for, and what you should do with them.

In this week’s episode, we’re joined by Jonathan Fox, a Salesforce Technical Architect and Golden Hoodie recipient based in the UK.

We discussed how he has found success in the Salesforce ecosystem having transitioned from a career in the military in 2019, and his journey coming from a completely non-technical background.

He shares tips and advice on how he became a Salesforce Developer, how he worked for Salesforce as a Solution Engineer, and now works as a Technical Architect.

This chat with Jonathan is full of useful advice as well as inspiration for others who are looking to build a career in the Salesforce ecosystem.

Make sure you’re following him on his Linkedin page and we hope you enjoy the episode!

In this week's episode, we're joined by Mike Wheeler, a previous guest who we've invited back to explore how he has seen the Salesforce Administrator role change and develop in the past and how he expects it to change in the future.

Mike shares some really interesting thoughts and insight around how he sees the Salesforce platform evolving, how AI can make an impact on the different Salesforce roles, and his take on some of the announcements that came out of Dreamforce.

Make sure you check out Mike's courses by clicking here!

We hope you enjoy the episode!

In this week's episode, we cover everything you need to know about Salesforce contracting, how to find and secure opportunities, how to get set up, and how to make yourself marketable.

In this week's episode, we're joined by Stephen Church, a Salesforce Administrator based out of the US, who we asked to come onto the show because of the content that he puts out regarding Salesforce flow.

We explore Stephen's background, how his career got started and how he found his way into the Salesforce ecosystem. Stephen talks about how he came across Salesforce flows, how he got comfortable building the automations and shares some best practice around building flows, different considerations, the different types of flows that are available, and how other people can get comfortable building them.

We hope you enjoy the episode and if you want to reach out or follow Stephen, you can do so on his LinkedIn page!

In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, July to September 2023.

He touches on skillsets in demand, Salesforce projects, and how Salesforce salaries are tracking.

Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode!

In this week's episode, we’re joined by Julian Joseph, a lead Salesforce DevOps Engineer.

Through the episode, we hear about how Julian found his way into the Salesforce space, initially working as an Administrator before gravitating towards QA and testing roles. Julian explains some of the nuances to Salesforce testing and explains how his passion for automation eventually led him from testing into DevOps and whether this is a jump that many people make.

DevOps is often seen as technical, so Julian explains the skill sets required to work in this space, and shares some advice as to why non-technical Salesforce professionals may benefit from learning scripting.

Julian talks us through how he has approached his recent job search, how he automates certain tasks, the kind of questions he asked in an interview to assess culture fit, and some recent additions to his LinkedIn profile and resume that make an impact with potential hiring managers.

We hope you enjoy the episode and make sure you follow Julian on LinkedIn and his other social media accounts!

In this week's episode of the Talent Hub Talk, Ben Duncombe explains some of the common interview mistakes he hears Salesforce professionals make and how to avoid them!

Are you out of ideas about how to research a company prior to your interview, or unsure whether to refer to what 'we' did or 'I' did in your last project? We have all of the answers to steer you in the right direction - we hope you enjoy the episode!

This week on the Talent Hub Talk, we’re joined by Grant Ongstad. Grant is an experienced Salesforce professional based out of Phoenix, Arizona, and he is someone we reached out to having seen his content on LinkedIn.

In the episode, we explore Grant's early career, how he came from a non-technical background but found his way into the Salesforce consulting space, and what he recommends non-technical people learn or focus on if they're looking for a Salesforce career.

Grant shares why he spends a lot of time fixing Salesforce orgs, what he looks for when he starts with a new customer, and when companies should look for external support if their Salesforce platform isn't functioning smoothly.

We hope you enjoyed the episode and you can find Grant out on LinkedIn.

This week we’re joined by Michael Aird, an experienced Salesforce Program leader. Mick talks us through his early career and how he first came to work with the Salesforce platform, we discuss how he moved into consulting and how having a background on the business side of Salesforce projects has helped him. Mick explains his view on how close to the technology a project or program manager needs to be, details what a program manager is really responsible for, and provides some insight into his ways of leading and his approach to managing people.

We hope you enjoy the episode and make sure you’re following Mick here!

In today's episode, we’re joined by Adrian Vogt and John Arnold from MTX Group. Through the episode, we discuss the rise of managed services across the Salesforce ecosystem. We cover who can benefit from managed services, what companies should be aware of, and why internal teams should not fear external managed service partners.

You can find both Adrian and John on their LinkedIn pages!

We hope that you enjoy the episode!

In today's episode, we’re joined by Kristian Jørgensen, Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook.

We discuss Kristian's early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce, why he decided to move into a Salesforce role full-time, and how he progressed from Functional Consultant to Solution Architect.

Kristian explains what he noticed about Salesforce projects that led him to write the End-to-End Implementation Handbook, what some of the key upfront decisions are that can impact a Salesforce project success, how a company goes about estimating ROI on a Salesforce project, and what factors influence the decision around project delivery models.

Finally, Kristian explains what a Salesforce Centre of Excellence is, how BAU should really be viewed, and shares some tips for companies transitioning out of project mode.

You can follow Kristian on his LinkedIn page and purchase a copy of the Salesforce End-to-End Implementation Handbook by clicking here!

We hope you enjoy the episode!

In today’s episode of Talent Hub Talk, Ben Duncombe shares some tips around asking questions in your Salesforce interview from a job seeker's perspective.

This is your opportunity at the end of an interview or throughout it to ascertain whether this is really the right environment, role, and team for you. They also convey to the hiring manager that you’re interested, have a natural curiosity, and have prepared for your interview with them.

We give you some ideas of useful questions to ask, and why.

We hope you find this episode useful!

In today's episode, we are joined by Alexander Lapa, Founder of Dryad Consulting and Salesforce Architect. Alex shares insight into what first attracted him to a flourishing career in IT, before taking two years out to travel the world.

We find out why Alex chose to focus on Salesforce and not-for-profits on his return to Canada and how he structured his business as a successful solo Salesforce Consultant.

Alex talks about how he splits his time in Canada and Spain living the digital nomad life, and how he shares with customers his ways of working.

He also provides advice for anyone who may be interested in running a similar business, how he had to change his pricing model, and the importance of having a specialism.

You can find out more from Alexander if you follow his LinkedIn page.

We really hope you enjoy the episode, and we also recommend checking out Alex's podcast- Agents of Nonprofit, as well as his newsletter!

In today's episode, we’re joined by Lars Malmqvist, Salesforce CTA, and twice-published author. We cover a breadth of topics in this episode, including his passion for studying, his career through consulting, launching and scaling a Salesforce services business that became a product business, becoming a CTA, writing to Salesforce books, and much, much more.

Lars blew us away with all that he has achieved in his career and we genuinely question when he finds time to sleep. A really, really interesting episode and we hope you enjoy it!

You can follow Lars Malmqvist on his LinkedIn page!

We’d like to thank FlowRepublic for their support in bringing you this episode and you can find out more about their programs on their website.

Enjoy the episode!

In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, April to June 2023. He touches on vacancy volumes, redundancies, job applicant numbers, managed services offerings, and how Salesforce salaries are tracking.

Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode.

In today’s episode of the Talent Hub Talk, we’re joined by Sandhya Mangrulkar, Senior Manager and Salesforce CTA.

Sandhya shares the details of her early career, how she came to work with Salesforce, and what she has seen to be the differences between working both onshore and offshore. She talks through her different Salesforce roles and how she had focused on certain products and industries before finding her way into the pre-sales space.

Sandhya explains the benefits and drawbacks of working in a pre-sales role when it comes to attempting the CTA. She explains where her gaps were and describes what it was like to pass the CTA Review Board. Finally, Sandhya shares what is next for her in her career!

You can follow Sandhya Mangrulkar on her LinkedIn page.

We’d like to thank FlowRepublic for their support in bringing you this episode and you can find out more about their programs on their website!

Enjoy the episode!

In today's episode, we’re joined by Mark Good, AI expert and Founder of AI Force Training.

Mark provides fascinating insights into the world of AI and explains how Salesforce professionals are currently using GPT tools and where opportunities exist for future transformation. He talks us through some of the key points from the Salesforce AI Day and shares the vision of his company, AI Force.

We learned a lot from this conversation with Mark, including the best ways to approach interacting with Chat GPT, and we hope you get as much from the conversation as we did.

You can follow Mark on his LinkedIn page!

For more information and updates on his company, you can follow AI Force Training on Linkedin.

GPT Dreamin’ is happening in August 2023 and you can find out all the details at gptdreamin.com.

Enjoy the episode!

In today's episode, we're joined by Waruna Buwaneka, a Salesforce CTA and Enterprise Architect.  Waruna talks us through his education and early career, including his initial exposure to consulting and some of his early lessons.

We discuss what Waruna learned from working in a family-run business for several years and how he had a varied and broad role when he returned into the consulting world, and why this was beneficial.

Waruna explains why he wanted to pursue the CTA and what gaps he identified that he had when he started the journey. He shares how he benefited from being part of a CTA study group and how his skillset grew.

Since becoming a CTA Waruna has stepped into an Enterprise Architect role, so we discuss why this appealed to him, what he does day to day, and how it feels to work with a broader audience, who may not necessarily understand the significance of the CTA, or the sacrifices it takes to achieve it.

You can follow Waruna on his LinkedIn page.

We'd like to thank our episode sponsors, FlowRepublic for their support in bringing you this episode and you can find out more about their programs on their website.

We hope you enjoy the episode!

In today's episode, we are delighted to be joined by Chris Pearson, an Enterprise CRM Applications Director.

Chris talks us through his early career, how he came to work with the Salesforce platform, and what the transition into leadership was like for him. We discuss the importance of still staying close to the technology as your responsibilities and teams grow, and what changes when you manage bigger and bigger environments.

Chris provides some tips on what a Salesforce Leader can do to make a quick impact when joining a new business, how he approaches building trust with team members, and talks candidly about some of the team retention challenges he faced over the last couple of years.

Finally, Chris shares some advice on working with Salesforce Partners and Account Executives and discusses about leadership lessons he wishes he knew earlier in his career.

You can connect with Chris on his Linkedin page! 

We hope you enjoy the episode.

In today's episode, we catch up with long-term Talent Hub friend, USA-based Salesforce Recruiter, Christopher Hopper, for a chat about Salesforce recruiting in the current market.

We look at both the USA and ANZ markets and delve into topics such as what’s happening with Salesforce salaries, the current timeframes to fill Salesforce roles, and whether there is a demand for industry-specific product knowledge.

We regularly catch up with Chris on the podcast as he's a popular voice with our listeners and it’s useful to cross-reference the US and ANZ markets. There are several previous episodes that we have recorded at past Dreamforce events and throughout the year with him, including candid chats, predictions, and observations. If you've missed any of these, then head back through the show to catch up on what you missed.

Chris comes from a technical background himself which gives him a unique insight. You can find him on his LinkedIn page!

Enjoy the insights!

In today's episode, Ben answers the questions he's asked most frequently, such as is there currently an oversupply of available candidates? Are companies offering employer-sponsored visas for overseas applicants? And what exactly is a "hidden" job market?

We hope you find this insight useful and that you enjoy the episode!

In today's episode, we’re joined by Martin Vyskocil, a Salesforce CTA and Associate Partner at IBM in the UK. Martin talks us through his early career, how he came from a non-I.T. background initially and explains how working in different sales support manager roles has actually benefited him in his Salesforce career.

Martin explains how he first came to work in I.T., why he felt the company gave him the opportunity to take on a leadership role at the time, and what he first made of Salesforce when his company moved to the platform from Oracle.

Having spent a number of years with one company, Martin shares what attracted him to the consulting space and how working for Salesforce compared to working with more recent Salesforce partners.

Finally, Martin opens up on his CTA journey, how it played out, and how he tackled health and scheduling challenges along the way, leading him to be in Review Board preparation mode for a considerable period of time. He reflects on what this meant for his mental health, what it felt like to finally pass, and goals that are important to him now.

We hope you enjoy the episode and you can connect with Martin on his LinkedIn page.

We'd like to thank our sponsors FlowRepublic for their support in bringing you this episode!

In today's episode of Talent Hub Talk, we’re joined by Anita Hedges, Social Impact Lead for Merkle in New Zealand. Anita provides insight into her early career, how she came to work with Salesforce, and what she had initially focused on.

We discuss how she came to focus on sustainability before stepping into the Social Impact Lead role and why this was important to her. Anita talks us through Net Zero Cloud, what it is, and how it can be used, as well as how she sees the market growing in this space.

As part of Anita's sustainability focus, she is also the head of the sustainability council at Merkle. She explains the changes the business has made and the impact these changes are having.

Finally, Anita describes the work that she does with not-for-profit businesses and the enjoyment she gets from working in the social impact space compared to previous roles.

We hope you enjoy the episode and you can connect with Anita on her LinkedIn page!

In today's episode, we're joined by Srini Munagavalasa, a Vice President for the Salesforce COE at MUFG Financials and the author of the Salesforce Business Analyst Handbook.

Through the episode, we discuss how Srini moved into customer-facing business engagement roles, having started his career as a Developer in SAP. We look at what has made him passionate about the role of a Business Analyst, who in the Salesforce team he feels needs Business Analysis skills, and how he differentiates between a Business Analyst and a Functional Consultant.

We discuss key factors to successful Salesforce projects, what you can learn from failed projects, and how Srini stays on top of releases and the latest and greatest from Salesforce.

We hope you enjoy the episode, and make sure you're following Srini on his Linkedin page!

Click here so you can purchase Srini's Salesforce Business Analyst Handbook!

In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers.

Click here to download your copy of the ANZ Salesforce Market Survey!

In this podcast episode, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day.

We look at what Salesforce managers are prioritising when making new hires, how many expect to expand their teams in the next 12 months, and which Salesforce-related Clouds/products are predicted to see the most growth, amongst other data points.

Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other areas of the world.

You can also take a peek back at our 2022 survey to see how the market has evolved over the last 12 months, by clicking here!

We hope that you enjoy the episode!

In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next week, where we bring you insights from Salesforce managers.

Click and download your copy of the ANZ Salesforce Market Survey!

In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day.

We look at what Salesforce professionals look for in a new role, where their ambitions lie, and where they most want to work, amongst other data points.

Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.

You can also take a peek back at our 2022 survey on our website to see how the market has evolved over the last 12 months.

We hope that you enjoy the episode!

In today's episode of Talent Hub Talk, we’re joined by Anand Narasimhan, the CTO at S-DOCS with 15 years of experience previously working for Salesforce.

He was the 11th person to become a Salesforce CTA globally and has sat as a judge on numerous CTA Review Boards, including being involved in judging the first 10 CTAs ever to pass.

Anand shares his insights into how he first came to work in the Salesforce ecosystem, and we dive into topics such as A.I. and how he sees tools like ChatGPT and EinsteinGPT being used in enterprise.

Anand explains where he sees opportunity for development and advances in the internal collaboration space in the context of apps such as Slack and which issues he’s currently seeing which are slowing down internal operations.

Finally, Anand explains what he is most excited about for his future and his CTO role at S-Docs.

You can connect with Anand on his Linkedin page.

We hope that you enjoy the episode!

In today's episode of the Talent Hub Talk, we are delighted to be joined by Wendy Zveglic, a Senior Manager of Solution Engineering at Salesforce. Wendy talks us through how and why she transitioned from a successful career in finance to becoming a Solution Engineer at Salesforce, without prior experience in an IT role.

She explains what the first few months were like, what she felt Salesforce saw in her, and what made her different in the ways she was able to add value to her customers.

Having progressed to leading teams of Solution Engineers in her role, Wendy explains what is it about the leadership role she finds so rewarding, and how she keeps developing her style and effectiveness as a leader. She also defines what successful leadership looks like in her eyes.

Finally, Wendy shares details of the Latino Force Initiative and why she is so passionate about it, and offers advice for anyone looking to transition their career or undertake a new challenge.

You can connect with Wendy on her Linkedin page.

We hope that you enjoy the episode!

In today's episode of the Talent Hub Talk, we are delighted to be joined by David Sinclair, Founder of CROxCRM, who has a wealth of experience in the Salesforce ISV space, and is currently helping product businesses holistically maximise their potential.

Through the episode, David provides insight into his early career and when he was first exposed to the ISV model, plus how he's seen other technology's ISV growth in comparison to that of Salesforce.

We discuss the key to success of those who have scaled their businesses successfully on the AppExchange, how companies can understand their market opportunity and the different ways of assessing it.

Having previously held Regional VP and Senior Director for ISV Sales roles at Salesforce, he provides insight on how Salesforce themselves use the platform, and tips on how you can get the most out of Salesforce yourselves.

We look at how different companies use Salesforce, chat about how it can be used the most effectively, and where some companies are missing out by not using it to its full potential.

We look at the CRO role, a title that he has previously held, how it's come about, and what the role and responsibilities entail.

Finally, David explains how CROxCRM is helping companies on their product journeys, establishing ISVs, listing on the AppExchange, and helping existing organisations to scale and grow.

You can connect with David on his Linkedin page. 

We hope that you enjoy the episode!

In today's episode, we are delighted to be joined by Jordan Baucke, a Salesforce Technical Architect based in Denver.

Jordan explains how he first came across Salesforce in 2008, what interested him about opportunities in the ecosystem back then and why he has always found his way back to Salesforce after running his own startups or venturing into the world of Crypto.

Jordan talks through the differences between working in the startup world and the enterprise space, but also the similarities and how he has brought lessons from his start-up days into his current role as a Technical Architect on large programs. Jordan shares how his mindset on certifications has changed over the years, why the CTA is a goal of his, and how he has developed his own skill set and capabilities through studying for the review board.

Jordan talks about burnout and the importance of self-care and how he has become much more aware of this in more recent times.

Finally, Jordan provides some advice for Engineers starting out in their career.

You can connect with Jordan on his Linkedin page.

We hope that you enjoy the episode.

In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, January to March 2023. He touches on the contract space, the impact he has seen on the market following pockets of redundancies made within the quarter, how consultancies are currently hiring for projects, and how Salesforce salaries are tracking

Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode.

In today's episode of the Talent Hub Talk, we are delighted to be joined by Neha Nagori, a Salesforce CTA based in Dubai. Through the episode, Neha provides insight into her education and how she was assigned to a Testing role when she moved into the workforce, which made her consider moving overseas for further study and to retrain.

Neha shares how she did find her way into a Salesforce Developer role and how she grasped the opportunity and hasn't looked back. She talks about the importance of taking on uncomfortable challenges, how she personally approaches learning and shares some of the resources that have helped her. We also discuss the risk of being overwhelmed by the scale of the Salesforce ecosystem and the speed of change but highlight the importance of understanding the basics and doing them well.

Having passed the CTA Review Board recently, Neha explains how she identified the CTA as a goal and the reasons why it was important to her. Neha highlights how much Salesforce community groups helped her while preparing for the review board, and provides some advice for anyone that may be nervous about participating in these groups.

Finally, Neha talks about life as a Salesforce freelancer, the positives and challenges, as well as the different roles she has to play.

You can connect with Neha on her Linkedin page, as she is very active there.

We hope that you enjoy the episode!

In today's episode, we are excited to be joined by Christopher Hickman and Tiffany Devlin-Drye to discuss the power of being and having a mentor in the Salesforce ecosystem. Chris and Tiffany are both working as Solution Architects and have deep expertise in CPQ.

Through the episode, we discuss how they first came in contact, what made Tiffany stand out to Chris, as someone he wanted to invest time and energy in helping on her career journey, as well as what Chris' time and guidance meant to Tiffany at the time.

We look at how Tiffany has been able to grow her career and understand her own value in the market with Chris' help and insight, and explore how Tiffany has gone on to mentor other people on their own Salesforce journeys.

Finally, we ask Chris and Tiffany for some advice for anyone that may be looking to specialise in the CPQ space, an area that they both know well.

You can follow them both on their Linkedin pages: Chris Hickman and Tiffany Devlin-Drye

In today's episode, we are delighted to be joined by Joey Chan, Salesforce MVP and the Founder of Cloud Jedi.

Joey shares what first interested him in a career in IT, how he got started in the Salesforce ecosystem, and what encouraged him to start his own business only one year into his full-time working life.

We discuss the Salesforce ecosystem in the Philippines, how he differentiates his business from others, and what he looks for in new team members to ensure that Cloud Jedi are quality focussed and keep customers coming back for more.

Joey is passionate about continually upskilling and delivering value to clients on both the Salesforce and Mulesoft platforms, so we discuss why more Salesforce Developers aren't learning Mulesoft and Joey shares some insight on the new Hyper Automation Certification that is coming to market, and who it is suitable for.

If you want to connect with Joey, you can contact him on his Linkedin page. 

We hope you enjoy the episode.

In today's episode, we are delighted to welcome back Emily McCowan, Salesforce CTA and Public Sector Solutions Lead.

Since the last time Emily was on the show, she has successfully passed the CTA review board, so we unpick her journey from the beginning to now.

We look at the different roles Emily has held, why she has doubled down on working in the consulting space more recently, how her CTA journey took shape, and who has inspired her along the way.

Emily talks candidly about the CTA not being a race, what needs to align for anyone pursuing it, and how certain groups like Ladies Be Architects, Women In Tech, and FlowRepublic helped her.

Finally, Emily talks about what is important to her now and what she enjoys most about working on Public Sector projects.

You can connect with Emily on her Linkedin page.

In today's episode, we are excited to be joined by Sima Samara, Senior Salesforce Developer and the recipient of the Golden Hoodie at Dreamforce 2022.

Sima shares her brave and inspiring story, from studying for 6 years to be a Pharmacist to arriving in the Netherlands as a Refugee and working as a Cleaner, before finding Blue Road Academy, where her Salesforce journey started.

Sima talks us through what the Salesforce ecosystem means to her, what it was like being awarded the Golden Hoodie during the keynote with Marc Benioff, at Dreamforce 2022, and why she is so passionate about helping others into a career in Salesforce.

You can connect with Sima on her Linkedin page.

We hope you enjoy the episode!

In today's episode, we are delighted to be joined by Daniel Sanchez, Co-Founder of 21b, a Slack Consulting business.

Daniel talks us through his early career, his roles in the Salesforce ecosystem, where he first worked with Slack, and if he saw the Salesforce acquisition coming.

Daniel shares where the idea for 21b came from and what he has seen post-acquisition that has encouraged him to build a consulting business focused on Slack. We discuss what a typical Slack project looks like, what skills are required to implement and support Slack, and what Daniel is seeing as some of the best use cases for the product.

Finally, Daniel explains where he anticipates further enhancements of the Slack platform, how he is enjoying his own entrepreneurial journey, and where he sees opportunities for 21b in the future.

You can connect with Daniel on his Linkedin page. 

In today's episode, I am delighted to be joined by Nadina D. Lisbon, a Salesforce CTA and Enterprise CRM Architect in the US.

Nadina provides insight into why she pursued an education in IT, how she started her career with Salesforce and what some of her early practices were that set her up for success.

We discuss certain career moves that Nadina has made and how she has been strategic with decisions to ensure she is moving towards long-term goals. Nadina explains when the CTA first became a goal for her, why it was important to her, how the journey evolved, and the role that FlowRepublic played.

Nadina describes what the CTA Review Board was like for her, what it felt like to find out she has passed, how she understands the significance of her achievement, and how she hopes it will encourage others on their journeys.

Finally, Nadina talks about the importance of really knowing your "why" and the importance of the Salesforce community to her.

You can connect with Nadina on Linkedin and Twitter. 

In today's episode, we welcome back Sam Hoult, the Founder of Dataimporter.

Sam was on the show around 12 months ago, just as he was launching the product and before he had paying customers. We invited Sam back on the show to hear how the last 12 months have been, what he has learned, how the business has grown and his plans for the future.

Sam is building the business in public, so we recommend following him on Linkedin and Twitter.

In today's episode, we are delighted to be joined by Georgii Saveliev, a Salesforce CTA and Specialist in Salesforce Industries, Communications Cloud.

We discuss Georgii's initial interest in IT, how his Salesforce journey started and what excited him about the opportunity to join Vlocity back in 2018.

Georgii passed the CTA review board while employed by Salesforce, but while specialising in Vlocity, so he explains if this specialisation was a help or a hindrance for his CTA goal at the time.

Georgii provides an overview of Salesforce Industries, Omnistudio, the differences between Salesforce Revenue Cloud and Industries CPQ and explains how he came to specialise in Communications Cloud.

Finally, Georgii provides his view on how the Salesforce Industries space will evolve, what encouraged him to take the leap and leave his role with Salesforce to start his entrepreneurial journey and why he feels it is a smart move to have a specialisation.

You can connect with Georgii on Linkedin and find the Apex Hours content that he mentions here.